All prints sent within Australia are securely packaged and courier delivered door-to-door by TNT or other and fully insured. This includes ready to hang framed prints and stretched canvases (within Australia only).
We offer a world-wide door-to-door fully insured delivery service with Australia Post for archival photographic prints and canvases rolled up securely in robust postage tubes (unmatted, unframed and unstretched). Please be assured that we are actively investigating ways to ship fragile items abroad inexpensively such as framed prints (with glass) and stretched canvases without them being damaged by customs or transit officials.
As all our products are individually produced, please allow 2-4 weeks production time from order to delivery. Normally delivery will not take that long, but there is no way of accounting for any shipping and customs delays which are out of our control. If an item is out of stock or is to be produced for the first time on canvas, you may be advised that your order could take an extra week or two to arrive.
Our delivery charges include postage, packaging, door-to-door courier delivery and full insurance for your extra peace of mind.
Once your order has been placed, if one of the products you ordered is temporarily out of stock, we will send you an e-mail message to notify you as soon as possible of the estimated delivery timing.
Our delivery charges include postage, packaging, door-to-door courier delivery within Australia and are fully insured for your extra peace of mind.
Refund & Return Policy
This is dealt with on a case by case basis, please contact us if you are not entirely happy with your picture.